When a client has made the hardest of decisions—that quality of life is gone for their beloved pet, and it is time to say goodbye—it is natural to be concerned and unsure of what will happen next. We want to assure our clients that we will guide them every step of the way. On the day of a pet's euthanasia, the financial side of the process is taken care of beforehand so that there is no need to deal with anything else afterward because we know owners will be grieving and may want to leave discreetly. Owners who want to be present during the procedure are then taken into a quiet, private room with a comfortable area to sit with their dear ones. Owners can then be given some time alone with their pet if desired, to say the things they want to say. After the pet's owner signals they are ready to start, a technician will place an IV catheter in one leg for the doctor to deliver the medication. The doctor will explain the physical process of euthanasia and what to expect, to prepare the owner. The doctor may administer a heavy sedative first to completely calm the pet, so there is no fear. Then, at the owner's signal, the euthanasia solution is given. We truly understand that this is a time of grieving, and one never knows how one will react to the experience. We promise to be there for owners compassionately and understand their pain—we love our patients and grieve along with their families. After the euthanasia is over, if owners need some time alone with their pet or with a comforting staff member before heading home, they will be able to spend as long as they need.